How It Works
Step 1: Consultation
Contact us and describe the issue. We'll confirm if remote repair is suitable for your situation.
Step 2: Secure Connection
You’ll grant us secure access to your computer using trusted remote software.
Step 3: Diagnosis
Our technicians will perform a detailed scan of your system to identify the root cause of the problem.
Step 4: PC Tune-Up
We enhance systems performance, remove any potential security threats, and apply the latest updates and patches.
Step 5: Antivirus Installation
Installation of antivirus software to protect your PC from future threats.
What's Included
1. Full System Diagnostics
- Comprehensive hardware and software diagnostics
- Identification of potential issues affecting performance
- System health check to ensure optimal operation
2. Operating System Optimization
- Removal of unnecessary startup programs to speed up boot times
- Registry cleaning and optimization for Windows systems
- Disabling of unneeded background services for improved performance
- Updates to the operating system to ensure the latest security patches
3. Disk Cleanup and Defragmentation
- Deletion of temporary and junk files to free up disk space
- Defragmentation of hard drives (for HDDs) to enhance file access speed
- Organization of files and folders for optimal storage usage
- Disk health check to prevent data corruption or failure
4. Memory and CPU Optimization
- Adjustment of virtual memory settings for optimal performance
- CPU performance tuning to improve responsiveness
- Optimization of RAM usage for smooth multitasking
5. Internet and Browser Optimization
- Clearing of browser cache and temporary internet files
- Removal of unwanted toolbars and extensions
- Optimization of browser settings for faster internet browsing
- Network diagnostics to address slow connection issues
6. Removal of Unnecessary Software
- Identification and removal of bloatware and unnecessary applications
- Uninstallation of outdated or unwanted software
- Cleanup of leftover files from uninstalled programs
7. Malware and Virus Scan
- Full system scan to detect and remove malware, spyware, and adware
- Removal of any detected threats that could compromise system security
- Education on safe browsing and download practices to avoid malware
8. Software Updates and Patch Management
- Updating of all critical applications to the latest versions
- Installation of software patches for security and performance
- Ensuring compatibility and stability across programs
9. Customized Performance Report
- Summary report of services performed and improvements made
- Recommendations for future maintenance and upgrades
- Guidance on best practices to maintain system health
10. Free 1-Year Antivirus Subscription
- Installation of antivirus software with real-time protection
- Regular virus and malware scans scheduled for continuous safety
- Automated updates to ensure the latest threat protection
- Customer support for antivirus software troubleshooting and renewal reminders
FAQ's
The remote PC tune-up typically takes between 30 minutes to an hours, depending on the condition of your system. We access your PC remotely, diagnose issues, and perform the tune-up without the need for you to leave home or bring your device to a shop.
Yes, our tune-up service targets performance issues, improving speed and responsiveness by optimizing your system and eliminating unnecessary processes.
Yes, your data is completely safe during the tune-up process. Our technicians work remotely and follow strict protocols to ensure your personal information is protected. We perform all tasks with careful consideration, avoiding any alterations to your files, documents, or settings, and ensuring your privacy remains intact throughout the process.
Yes, we offer ongoing support to ensure your PC continues running smoothly. In addition, we provide Peace of Mind plans, which include regular maintenance, automatic software updates, and priority support to keep your system secure and optimized at all times.
Yes, we install and configure professional antivirus software as part of the tune-up service, providing you with 1 year of free protection to safeguard your system from viruses, malware, and other online threats.